Just as an FYI… Crappy vender Alert…”Great PCs Online” http://www.resellerratings.com/forum/t53071.html According to the BBB in Cleveland Ohio in regards to GREAT PCs ONLINE "Based on BBB files, this company has an unsatisfactory record with the Bureau due to unanswered & unresolved complaints." There are 59 complaints filed with the BBB in the last 36 months & 27 in the last 12 months for :Great PCs Online" AKAC Experts, Great PCs.Inc, USLaptopz! The BBB informed me of the people working there; lary okopov-President, olga shack-Customer service contact, gregg lapton,-Tech support Mgr. helga belfki- Customer Service rep. leo Belkin-Former president. There is no "VINCE" they use this as a dummy name & e-mail account! The leo belkin guy was with Compubridge. "A company that had an unsatisfactory record with the Cleveland BBB prior to going out of business" Additional Phone #'s 216-321-4982 216-472-0382 216-658-1331 216-297-1719 800-666-7551 800-332-0043 Bizrate review https://www.bizrate.com/ratings_guide/cust_reviews__mid--31726,b_id--39.html Resellers review http://www.resellerratings.com/seller3134.html Pass the word along to your friends...STAY AWAY FROM THESE GUYS!