I recently upgraded to a Allen & Heath Xone 22 from a very cheap Numark mixer and had been loving the much better Xone until an accident on Saturday night. I was DJing in a local bar, only the 4th time I've used it out when my headphone jack got jerked out of the headphone socket by some idiot pushing up against me. I have headphones which have a mini jack, so was using a headphone adaptor, the one shown on the left here.
Notice how the end is missing, it seems to have broken off inside the headphone socket.
^I think those are the broken pieces inside the socket, but it would help if someone could confirm that it shouldn't look like that.
I can use the other adaptor and still hear music playing but it is quiet, distorted and doesnt sound right. Has this ever happened to anybody? Can I open it up myself and sort it, or would I be better to send it back?
I bought it from chemical-records in February and still have the receipt, or would i be better to contact Allen & Heath straight away as it has a years warranty.
Also, would using a headphone jack adaptor invalidate the warranty?
Thx for any help