Re: Website Hackers!!! No Hosting Service pulled Audio
Its the Bloody Hosting company
www.Streamline.net they pulled all my audio/videos...
steamline say:
During a recent file system audit it has been discovered that your domain cuttingedgesoundz.co.uk is in breach of our terms of service
This is due to the large amount of non-web content stored on your domain.
As these files are downloadable content we have taken the decision to remove them from your site.
We will retain a copy of these files for a maximum period of 14 days.
In order to gain access to this archive of your files, please respond to this email stating the reason for this content and any issues you will encounter if access is not granted.
my reply:
Hello, I am a DJ/Music Producer All of the Downloadable content is to promote myself as a DJ to get bookings it is very important that all theses files are put back onto my web-site. Some of the DJ Mix sets i have put up for download are for my DJ friends.
I don not upload anything i have not made i.e. copyrighted material such as films, Music Videos/Tracks etc.
Please give me back my Audio/Videos I have made as that is the whole reason i have the site.
I aso intend on using the
www.vengeancerecording.co.uk site to host my music production onto too...
Respect
Byron aka DJ Vengenace Finest DJ of the East 2004
Streamline says:
Part of our acceptable use policy reads as follows:
1.2 Streamline.Net offer unlimited web space and un-restricted bandwidth with some account types. By this, we mean unlimited space for legitimate web site content and bandwidth for visitors to view it. All files on a domain must be part of the active website and linked to the site. Sites should not contain any backups, downloads, or other non-web based content;
We would consider allowing the content to remain providing the files stored are less then 2gb.
If you require access to the archived files then please let us know
My reply:
Hello, Yes i would like access to my content!
all of the content has links on my website which are all now broken!!!
That is the body of my site!!!
Example.
see page for my DJ mixes:
http://www.cuttingedgesoundz.co.uk/Vengeance_Downloads.htm
this is all linked into my hompage
so your telling me that I have 2gb of space on my site to use?
not to mention the anxiety and trouble this has caused me thinking someone has hacked my website...
and it still does not explain why my whole site have been deleted from my computer, which i failed to mention in the support ticket???
Once again they reply with:
Part of our acceptable use policy reads as follows:
1.2 Streamline.Net offer unlimited web space and un-restricted bandwidth with some account types. ..............
................................................................
...........Kind Regards,
StreamlineNet
Streamline.Net - The home of good value web hosting
Final reply:
Yes I require access to the archived files....
can you tell me how I get them back?
--------------------------------------------------------------------------------
Storing my files... thats what a site does isn't?
if thats the best you are offering then we will roll with the 2gb limit for now....
>End of e-mails<
It still doesn't explain how my complete website was deleted from my computer... and they still haven't given me access to my content they took.
has anyone had this happen to them, is this a scam to get me to pay more money, soundz like a con to me...
I need to find a new host for my sites I think any suggestions?
I would appreciate the help
sorry Tom