Nu Urban Music

Discussion in 'Drum & Bass' started by djspex, Feb 6, 2009.

  1. djspex

    djspex Member

    Joined:
    Sep 5, 2008
    Messages:
    191
    Likes Received:
    0
    Location:
    Wales
    Anyone else had a problem with them? Amongst other things, they sent me three records without full artwork, despite advertising with it, and won't give me a part-refund. I'm very annoyed, as I would never have ordered from them if I knew they'd come in plain sleeves.
     
  2. muzzadj

    muzzadj POW!

    Joined:
    Dec 29, 2007
    Messages:
    9,247
    Likes Received:
    220
    Location:
    Hurstpierpoint- Near Brighton
    Ive never had any problems with Nu urban! Always quick shipping and just as advertised!...

    Dnbsource on the otherhand...
     
  3. Ray Rampage

    Ray Rampage Active Member

    Joined:
    Jun 12, 2003
    Messages:
    852
    Likes Received:
    55
    Location:
    Basildon aka Bas Vegas
    sometimes on a repress they come in plain sleeves.


    @ muzzadj pm me your problem, i don't work there as much as I used now, mainly record audio and do design work. But i can speak to the owner for you
     
  4. djspex

    djspex Member

    Joined:
    Sep 5, 2008
    Messages:
    191
    Likes Received:
    0
    Location:
    Wales
    Ugh, on top of that, two of the tunes I bought were in a 3 for £10 deal, but you wouldn't know that without looking through the 3 for £10 section. Also one record was warped, and another out of stock, which I didn't find out until after the package arrived. Not happy!
     
  5. $marty

    $marty Dexcell Staff Member

    Joined:
    Dec 8, 2003
    Messages:
    18,688
    Likes Received:
    1,915
    Location:
    Watford
    Nu-Urban are always on point!!! Never had any problems with them and I used to run a record shop.
     
  6. djspex

    djspex Member

    Joined:
    Sep 5, 2008
    Messages:
    191
    Likes Received:
    0
    Location:
    Wales
    That's all well and good, but how are we supposed to know which ones have full artwork? It's a major part of owning the record!
     
  7. Mattix

    Mattix Sub Focus anyone?

    Joined:
    Jun 7, 2008
    Messages:
    1,427
    Likes Received:
    5
    Location:
    Horsham
    do you record bands, vocals etc then now mate?
     
  8. Jacomelli

    Jacomelli J4COM3LL1

    Joined:
    Jan 31, 2008
    Messages:
    1,609
    Likes Received:
    3
    Location:
    London, United Kingdom, United Kingdom
  9. muzzadj

    muzzadj POW!

    Joined:
    Dec 29, 2007
    Messages:
    9,247
    Likes Received:
    220
    Location:
    Hurstpierpoint- Near Brighton
    I take back what i say about Dnbsource..

    I have just checked my order and the reason one of my vinyl didn't arrive is because its late february shipping, even though i ordered early december?
     
  10. thirty six cham

    thirty six cham Member

    Joined:
    Jul 1, 2008
    Messages:
    102
    Likes Received:
    0
    lol i would have thought the music was the point in owning a record
     
  11. Junglist_007

    Junglist_007 learning difficulties

    Joined:
    Jan 2, 2008
    Messages:
    2,579
    Likes Received:
    5
    Location:
    Kent, UK
    Iv never had problem with them my order allways been spot on. Juno i hate using them messed my order right up 3 weeks had to wait.
     
  12. SLow

    SLow Quadrospazzed life-glug

    Joined:
    Aug 17, 2008
    Messages:
    3,571
    Likes Received:
    30
    Nu Urban have always been good to me, had a few minor problems but ring them up and they're very helpful.
     
  13. aladdin sane

    aladdin sane Member

    Joined:
    Jan 15, 2009
    Messages:
    215
    Likes Received:
    0
    Location:
    right behind you
    never had any problems with nu urban, couple of the sale records were a bit warped but they were £1.29 and they turned up the next day after being ordered at 3am... out of all the online record shops they are one of the better ones. outerbound.com on the other hand..... nothing but gypsy pirates
     
  14. deadaelus

    deadaelus Laughter in the Slaughter

    Joined:
    Apr 21, 2003
    Messages:
    1,818
    Likes Received:
    7
    Location:
    Calgary, AB Canada
    I stick to the holy trinity.

    REDEYE
    KAIZEN
    CHEMICAL...


    sometimes JUNO.

    All others i have had problems with. I don't know if they think they can shit on international customers er what. But i have had plenty of similar experiences as you Spex.
     
  15. Lunos

    Lunos Active Member

    Joined:
    Aug 14, 2007
    Messages:
    7,319
    Likes Received:
    21
    Redeye & Chemical for the new stuff/

    Discogs for everything else. Got Speed of Sound in motion for £15 (y)
     
  16. djspex

    djspex Member

    Joined:
    Sep 5, 2008
    Messages:
    191
    Likes Received:
    0
    Location:
    Wales
    I take back what I said earlier. I've just had a very helpful email from them and everything is being sorted.
     
  17. danfreeman1

    danfreeman1 Active Member

    Joined:
    Sep 13, 2007
    Messages:
    2,879
    Likes Received:
    3
    Location:
    penzance, cornwall
    never had problem with nu urban. have had a proper warped vinyl from redeye but after i sent it back they replaced it.
     
  18. justin_credible

    justin_credible Lurker

    Joined:
    Feb 21, 2008
    Messages:
    1,496
    Likes Received:
    15
    Location:
    cambridge
    I got 28 £1.29 tunes. Out of that only 3 were warped and one a slight miss press i suspect, but apart from that they were all fine. Only issue is it came wit business post, who dont deliver on saturday (the day everyone is at home ffs) so i had to get it delivered at work.

    Im a redeye man usually, just couldnt resist £1.29 vinyl
     
  19. djrowney

    djrowney G13 RECORDS/SMOKESCREEN

    Joined:
    Dec 20, 2007
    Messages:
    2,532
    Likes Received:
    21
    Location:
    manchester uk
    i think you're being very fassy about the whole thing, yeah it can be nice 2 get printed vinyl but its not the end of the world really is it? aslong as the music plays well thats all that matters..our g13 vinyl are all gonna be full label promos anyway so we won't have that problem lol
    as for the warped vinyl, if it plays ok then i don't see the problem..got a few warped vinyl in my collection, but they play sound..