Bloody stupid bank! Been with them 4 or 5 years and they've been great but they are pissing me off now... So I lost my debit card over the weekend... Not a major problem I thought, borrow £40 off a mate and give the bank a ring, it will be sorted by friday. Rang barclays on sunday and asked to cancel my card and get a new one, they guy cancelled it and put me through to the card dept so i could get a new one.... *click* Wtf? I've been cut off. Try again. *click* 3 more times... *click* *click* and *click*. So I went down to town, went to the branch with 2 forms of ID and asked for a new card, and if it was possible if I could withdraw some money from the new account. "What is your date of birth please sir?" "It's 24th April 1987" "I'm sorry sir that is incorrect..." Wtf? So for some unknown reason my birth certificate, driving license and student ID card are all incorrect, no wonder i never get any fucking cards. So this bird tells me I have to ring up again... Did it when I got in, went through the verification process, had to explain about the date of birth... "I'm sorry sir, the card department is closed at the moment, please ring back tommorow between 9am and 5pm" WTF, COULD YOU NOT HAVE FUCKING TOLD ME THAT WHEN I SAID "OH HI, I WOULD LIKE TO GET A NEW DEBIT CARD PLEASE"?!! So, I just rang up now... Same thing, verification, explained the birth date discrepancy (because it comes up different each time I ring up), explained what had happened... "I'm sorry sir, the address you provided is not consistent with the address we have on file for you..." HOLY FUCKING COW HOW CAN YOU BE SO SHIT AT THIS. MY ADDRESS HASN'T CHANGED IN THE 5 YEARS IVE BEEN A CUSTOMER WTF IS WRONG WITH YOU PEOPLE... So now, I have to go down to my local branch with 2 forms of ID and request to have my DOB and address changed, then wait 24 hours for this to get put into their system, then ring up for a new card, go through the whole shebang again and wait 5-7 working days for a card, plus an extra 2 or 3 on top of that because im living away from how for a while so i have to wait for my mum to forward on the post... On top of that I have a nasty cold or flu or somting and while im not sneezing and coughing im desperatly trying to get a load of coursework done for friday morning STRESSED!