Yeah don't go near them, they hang on to the code you need to switch providers to f@k u up but even worse, they send you a letter saying you owe them £85 for the installation ( of what you sent me a F@kin modem !!!) When confronted they are pretty much...err we wer joking and err we sent eth code....so after a week and a half..you hafta ask wher is it then ???? hence offline after today, should rename themselves to Homocall ....