D&BA Download help

Discussion in 'Drum & Bass' started by Harry3, Mar 26, 2010.

  1. Harry3

    Harry3 Chuki

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    Rage...

    downloaded a couple of tunes (amounted to 550mb) and did that "Send me them in a compressed file" thing.
    8 hours later still no link. Whenever I try and contact Customer Support it says "Oops! Cannot process that" and asks me to leave feedback, which flashes up the exact same message. I have also tried the email file thing twice so now the amount of times I can download the tracks is already 3...

    Does anyone know the customer support email address so I can send them an email directly? Getting slightly annoyed :mad:
     
  2. fisher

    fisher I've been naughty, I'm banned

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    should have bought vinyl
     
  3. roo

    roo Member

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    You can download direct from your account, sign in & get them straight from the site.
     
  4. Psimyn

    Psimyn New Member

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    I recommend doing it this way. Kind of tedious for album purchases, but in my experience the zipped files never download faster than 20kB/s anyway. Not much fun if you're waiting on 1200MB.