BROKEN RECORDS

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#1
Hi all,

just got a delivery from chemical records yesterday.
opened up the package only to find both the records i ordered snapped. (i live in perth, western australia.)

i usually order 5 or so records but this time only ordered 2 which is lucky i guess.

what should i do bout this situation is there any way of replacing these records or do i just have to leave it and order them again. im not sure if they are covered for transport insurance or what.

its not alot of money but i think its the principle, and the fact i dont want it happenin again.

cheers boyz
 

souljah

liquid lover...
VIP Junglist
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#2
email chemical records and explain your situation.
if they dont help look up royal mail thats our postal service.

im sure something can be done about. just if u buy anything and its not delivered in mint condition its not your fault.

hope ya gets it sorted
 

Jack131

Set Pest
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#4
yeah if the records cum to you broken, then its there reponsibility
even if its the postal service what snapped them, chemical have insurence /cover for this and can claim it back. So sending you new records wont be a problem for them.
Just drop em a line, or go to there returns department on the website, and sort it throught there.
The only thing is I think it will cost you the P+P to send it back from oz, but if you say somthing about it costing you to send it back they should credit you what it cost.

ok geez
 
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